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General Data Protection Regulation

As a global application service provider, in accordance with our information security and data privacy practices as Data Processor, Crowers complies with all applicable data privacy regulations. We are providing the following information in order for users and customers to understand our compliance posture.

Questions and comments can be sent to:

Control Description
Individual Responsible for GDPR Compliance Peter Chapman, CEO, Cybersecurity & Data Privacy
Purpose of Processing Continuous security and compliance monitoring and audit readiness platform which includes security awareness education and compliance workflow management.
Notice regarding the collection and use of Personally Identifiable Information (PII) can be found here: Privacy Policy
Lawful Basis for Collection & Processing All PII collected and processed within Crowers is in accordance with a Master Services Agreement between Crowers and the Data Controller
Data Subject Access Requests (DSAR) Requests for data access, modification or deletion may be sent to
Data Privacy Policy Privacy Policy
Data Retention Customer Data, including PII, is securely deleted from Crowers systems within ninety (90) days of service termination or upon customer request.
Crowers controlled PII is deleted in accordance with internal policy, when it no longer has business value, or upon Data Subject request
Data Protection & Information Security Crowers maintains a comprehensive information security management system to protect and preserve the confidentiality, integrity and availability of Customer Data.
Breach Notification Any breach of PII will be promptly reported to Customers, Data Subjects and Data Authorities in accordance with our Incident Response Policy and all applicable regulatory requirements.